When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These small amounts of information are known as cookies.
What are cookies?
Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your device. Some expire at the end of your website session; others remain on your device for slightly longer.
Cookies do not contain any personal information about you and cannot be used to identify you personally. You may safely turn off cookies on our website without affecting how our web pages are displayed or function.
How are cookies used?
Cookies are used to improve our website and your experience when using it through, for example:
•recognising that you may already have entered a username and password, so you don't need to enter it every time you need to logon
•measuring how many people are using our web pages, so they can be made easier to use and there's enough capacity to ensure they are fast
•analysing data to help us understand how people interact with our web pages so we can make them better
We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law.
Types of cookies
First party cookies
First party cookies are cookies placed by the specific website visited - the website displayed in the browser’s address bar. In our case that’s https://cityoflondon.homeconnections.org.uk.
Linked to third party cookies
Linked to third party cookies are cookies placed by a third-party website that this website provides a link to.
What cookies does this website put on my device?
First party cookies
Session cookies for logged in user
Our website uses a cookie to recognise that you may already have entered your username and password, so you don't need to enter it every time you logon.
Our website uses Google analytics to measure how many people are using our web pages and to help us understand how people interact with our web pages so we can make them better. Google uses a cookie to enable us to gather this information.
Our website contains some pages that display a Google map. When viewing these pages Google uses a cookie to store preferences and information.
Linked to third party cookies
Our website contains links to various external websites that may place a cookie on your device.
How to manage your cookies
Web browser cookies
If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how.
The City of London Corporation (“the City Corporation”) is committed to protecting your privacy when you use any of our services. This Privacy Notice explains how we use information about you and how we protect your privacy.
1. What personal data is collected about you
The personal data we collect include the applicant’s and/or partner’s full names, dates of birth, National Insurance numbers, contact details, current address, address history, employment status and current benefits status. For applicants who wish to be rehoused with household members, we will collect full names, dates of birth and (where applicable) National Insurance numbers for relevant household members.
2. What special category data is collected about you
The special category data we collect include the applicant’s and/or the partner’s ethnicity, religion, sexuality, disability status and medical circumstances.
3. Reasons why we use your personal data
We use the applicant’s and/or the partner’s personal data to assess housing circumstances, verify medical claims, offer the best advice possible to be rehoused including available accommodation at partner organisations and allow access to online systems to bid on our available properties. We also use personal data for the prevention or detection of fraud.
4. Why we are allowed to use your personal data
We are allowed to use the applicant’s and/or partner’s personal data because we have consent.
5. Who we can share your personal data with
We can share the personal data we collect with other Local Authorities, our partner Housing Associations (Guinness Trust, ISHA, Local Space, One Housing Group, Peabody Trust, Providence Row), Home Connections and Now Medical.
6. How long we keep your personal data for
The personal data that we collect will be kept for as long as an application is live. Should an application be cancelled, personal data will be kept for seven years before being destroyed. Should an application be unsuccessful in joining the City of London Housing Register, personal data will be kept for 12 months before being destroyed.
7. Situations when your personal data might be sent to other countries
Personal data we collect will not be shared outside of the UK.
The City of London Corporation is a data controller, and processes personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. For full details of how and why the City of London Corporation processes personal data, please refer to the full privacy notice at www.cityoflondon.gov.uk/privacy. Alternatively, you can request a hard copy. If you have any concerns or questions about how we look after your personal information, contact the City Corporation’s Data Protection Officer, also the Comptroller and City Solicitor, Michael Cogher. You can email the Information Officer [email protected] or write to PO Box 270, Guildhall, London EC2P 2EJ.